After fruitless searching locally for a rather rare French wine, I found it on www.drinkbetterwine.com! Ordering through the website was easy and the wine prices and delivery charges are very reasonable! Thanks, Debra!
Jodi Slapcinsky - Florida
I have been buying wine from Debra at Drink Better Wine for a couple of years now. Debra goes the extra mile to get to know her customers and their tastes. Once, after placing an online order, Debra telephoned me to question my wine selections. She talked me into decreasing the amount of my order; Debra was afraid that I wouldn't like one particular wine. I later tried the wine in question, and of course, Debra was right; it wasn't the wine for me.
The fast, free shipping is always outstanding. Every order has been 100% correct. Debra will always warn me when she is running low on any of my favorite wines. I really appreciate the level of service I get from Drink Better Wine. It is the kind of service that will keep me coming back!
Tom in West Virginia
We just returned two days ago from our visit in Hawaii with our elderly friends. They had tried a couple of the bottles of the wine we picked out, and said the wines were tasty! We also had a couple of the reds while there, one being the Hungarian red. It was a bit sweet, but we totally enjoyed it. My husband and his crew of four were recently on the Pacific Cup Race, racing our boat to Hawaii from SF, and they took with them all of the wine that we were shipped in error, that you so generously let us keep. You did not need to go the extra mile, but I know that is the way you do business! Needless to say, his crew was very happy! Thank you again for all of your kind assistance in this process. I will definitely order again from you!
Iíve been looking at Internet sites for the last 2 days and yours was easy to navigate and the comments from past customers were helpful! Again, many thanks for your help.
J Graban PhD-Indiana
I enjoyed the Herbert Beaufort champagne, but was relieved to be told that it was limited quantities, and there is a minimum order of 3 bottles for FREE SHIPPING. I did not want to order 3 bottles. I was promptly told of this in a timely fashion so time was not wasted during the holidays.
Thanks - Texas
Thanks for trying to call me. Thanks for the information about the no sales tax to California, that is nice and you also ship for free! Im glad you have the free shipping for min of 3 bottles on the 1st page, this way I did not waste time! Often at other sites, you get to the end and buying and then you find the shipping is outrageous! Not with your site! I saved about $45 shipping a case of wine to CA. I'm sure I will be doing business with you again soon in the future
.you have an outstanding wine list. Thanks again,
Karen M. - wine lover in CA
To visit Italy and taste Tuscan wines at the Torciano Winery firsthand was a dream come true. When we returned home to the U.S. we searched and searched for those wonderful wines and had almost given up hope until we finally discovered Drink Better Wine! She had also visited Torciano and personally knew our special Tuscan winemaker, Periluigi. We were ecstatic! The wines we ordered from Debra arrived quickly, safely and [were] as wonderful as we remembered them to be. Debra provided that personal touch that will keep us ordering wines from Drink Better Wine for many bottles to come.
Judy Barnett, Denver, CO
Last year I was introduced to champagne with gold flecks, Lowen Gold. I knew the name of the champagne. My local liquor store has special ordered things for me, but was unable to get this...I had a few people I wanted to give a really special bottle of champagne for. The wine club I participated in also could not obtain this for me. I found Debra and Drink Better Wine on the internet. Very quickly after I placed the order, Debra called to discuss the options for me and also provided some new and exciting wine choices. The champagne arrived safely and in time for the holidays :) Awesome customer service, Debra!
You have done an awesome job with customer service and can tell everyone. I will definitely continue to order from you. You had the best prices (especially with free shipping to Florida) and to receive such attention, what an added bonus! Thank you.
I respect the fact the home page tells your customers the MINIMUM ORDER OF 3 BOTTLES HAS FREE SHIPPING. I perused the site and saw the prices are a bit higher that your competitors quite frankly, But you have free shipping! When I figured out the math, I am really SAVING MONEY! Ive been to plenty of sites and bought a few things, and then I cant even see their shipping costs without giving my credit info. I hate that! I love that Debra is up front.
Ive shopped with her for years, and there have been a mix up once, but Debra is very good at working with the customer. I may not like all the wine I get in the wine club, but it has really allowed me to drink wines I never would have tried! Ive had everything from the classic Bordeaux to Malbec, Barbera and Grenache - I never knew this was more bold than Cabernet Sauvignon. Thanks for expanding my palatte!.
Susan, a wine-lover in Illinois
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